Segoso is a subsidiary of Atlanta-based Sequium Asset Solutions LLC. We are a privately-owned and fully redundant nearshore outsourcing solution located in a state-of-the art facility in Montego Bay, Jamaica with a strong presence in the continental US. We are proud to be a trusted and reliable outsourcing solution for a wide array of companies including Fortune 100 Companies within the financial, health care, utilities, telecoms, and retail industries.

Our company is rooted in honesty and an uncompromising adherence to strong moral and ethical principles. Segoso experienced team creates revenue-driven success for businesses in highly regulated and competitive industries. We have the full service support which companies need in order to improve customer satisfaction and create real results that trim operational costs, reduce risk, and boost revenue.

Our company provides nearshore outsourcing solutions across a wide array of business verticals. Our flexible approach and affordable business solutions reduce overhead and deliver an improved customer experience. By combining multiple services under our roof, organizations can provide expanded customer options with extended service hours to meet the growing demands of today’s consumers. Reduced wait times create happier customers, and fewer abandoned calls leads to increased revenue. Our agents are extensively trained and operate within each client’s parameters while meeting the diverse needs of businesses and allowing for limitless scalability. First Call Resolution is a critical KPI for us and for most of our clients.