Health Care is a complex industry which is fraught with industry-specific language, processes, and regulations. Associated customer service can be emotionally-charged and must be navigated with the greatest of diligence. We understand the evolving maze of health care policies and procedures, and provide the up-to-date compliant and compassionate customer support that health care facilities and medical practices of all sizes and types need in order to meet legal requirements and patient preferences. Increased demand for health care services means that patient experiences are critical for the health care industry’s success and growth.
With Segoso outsourced health care service solutions, we can help your practice or facility maximize efficiency, improve productivity, and reduce risk. Our team is highly trained in HIPAA compliance and the processes associated with the back office-and patient experience aspects of healthcare. We provide capacity for growth and resiliency by reducing the administrative duties such as medical coding, billing, data entry, and claims management and more, that your staff has to handle. Save money on hiring and training support staff, reduce costly billing errors, protect sensitive data, and free up precious resources which can be used to expand services and specialties. Maintain your focus on delivering exceptional medical care through our on-demand, scalable services that improve patient satisfaction and increase profitability.