By operating in Montego Bay, we capitalize on strategic advantages, leveraging the region’s language proficiency, experienced workforce, and cultural alignment with the US market. This allows us to deliver exceptional contact center support solutions while maintaining strong relationships with our clients. At Segoso Caribbean, we made a strategic decision to operate in Montego Bay, Jamaica, for several compelling reasons:
Language Advantage: Jamaica is the third largest English-speaking country in the Western Hemisphere, providing a natural advantage for seamless communication with our clients based in English-speaking markets.
Established BPO Industry: Montego Bay has a well-established Business Process Outsourcing (BPO) industry with a rich history spanning over 30 years. This longevity signifies the city’s robust infrastructure and expertise in delivering BPO services.