Give customers a faster, more automated, and seamless customer experience by leveraging our professional sales & support call center. Segoso contact center solutions provide personalized care that exceeds expectations at each customer touchpoint. Our highly-trained teams handle inbound and outbound call services for all types of B2B and B2C organizational needs, including collections, customer service, sales and reservations, advertising response, telemarketing calls, and more.
We monitor 100% of our team members and track total call volume to provide clients full transparency including call flow KPIs, First Call Resolution, and Conversion results. Operating as a first-party white labeled service provider, we integrate into each client’s business processes to deliver scalable and flexible on-demand services that deliver seamless customer care, resolve issues, and deliver stronger bottom-line results through strong sales aptitude.