Sebastian Tickle

Swiss-born, English and German background, native-speaker in English, French and German, British-educated (Middle Eastern and East African Studies), spent the past 28 years in the Caribbean, contributing to the growth of the regional BPO contact center, tourism and airline industries.

Areas of expertise include BPO implementations, operations, sales, finance, business development, airline industry, leisure industry and tourism destination management.

Worked with itel, Sandals, Xerox, ACS, e-Services and SITEL Caribbean. Now President & CEO, Segoso Caribbean, a brand new approach to nearshore outsourcing, based on extensive industry knowledge.

“As a Jamaican-US company with redundant facilities across the Caribbean region, Mexico and the continental US, we are in a unique position to provide consistently scalable support and resilience by partnering with a local work force with 20-years’ tenure in delivering some of the industry’s best customer care worldwide.”